Cookie Policy
We use certain monitoring and tracking technologies, such as cookies, beacons, pixels, tags, and scripts (collectively, “Cookies”). These technologies are used in order to provide, maintain, and improve our website, portal and platform or any other website or webpage operated by us (the “Portal”), to optimise our offerings and marketing activities, and to provide our visitors, customers and users (“you”) with a better experience (for example, in order to track users’ preferences, to better secure our Portal, to identify technical issues, and to monitor and improve the overall performance of our Portal).
This page contains information on what Cookies are, the types of Cookies used on our Portal, how to switch Cookies off in your browser, and some useful links for further reading on the subject.
If you are unable to find the information you were looking for, or you have any further questions about our use of Cookies, please contact us using the details below.
For more information about our general privacy practices, please visit our Privacy Policy which is accessible.
What are Cookies and what tracking technologies do we use?
A cookie is a small text file that’s placed on your computer or mobile device when you visit one of our websites (for example, Google Chrome or Safari). They allow websites to store information like user preferences. They are similar to memories for the website, which allow the website to recognise you when you come back and respond appropriately. We, and some of our affiliates and third-party service providers, may use a few different types of cookies. Cookies are typically classified as either “session cookies” which are automatically deleted when you close your browser or “persistent cookies” which will usually remain on your device until you delete them or they expire.
We also use other tracking technologies like web beacons (sometimes called ‘tracking beacons’ or ‘clear gifs’) and local storage. These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our websites or opened an email that we have sent them.
How do we use cookies?
As part of the Portal, we use several different types of Cookies on our website and platform:
- Performance Cookies:
This type of Cookie helps us to secure and better manage the performance of our services and remembers your preferences for features found on the Portal, so you don’t have to re set them each time you visit.
- Analytics Cookies:
Every time you visit our Portal, the analytics tools and services we use generate Cookies which can tell us (so long as they are allowed and not deleted) whether or not you have visited our Portal in the past, and provide additional information regarding how visitors and users use our Portal (such as how many visitors we have on a certain landing page, how often they visit, or where users tend to click on our Portal). Your browser will tell us if you have these Cookies and, if you don’t but do allow new Cookies to be placed, we will typically generate and place new ones.
- Registration Cookies:
When you register and sign into our Portal, we generate Cookies that let us know whether you are signed in or not and maintain your login session.
Our servers use these Cookies to work out which account on our Portal you are signed into and if you are allowed access to a particular area or feature on such account.
While you are signed into our Portal, we combine information from your Registration Cookies with Analytics Cookies, which we could use to learn, for example, which pages you have visited.
- Marketing & Advertising Cookies:
These Cookies allow us to know whether or not you’ve seen an ad or a type of ad online, how you interacted with such an ad, and how long it has been since you’ve seen it.
We also use Cookies to help us with targeted advertising. We may use Cookies set by another organisation, so we can more accurately target advertisements to you.
We also set Cookies on certain other sites that we advertise on. If you receive one of those Cookies, we may use it to identify you as having visited that site and viewing our ad there, if you later visit our Portal. We can then target our advertisements based on this information.
- Third-Party Integration Cookies:
On some pages of our Portal, other organisations may also set their own Cookies. They do this to enable and improve the performance and interoperability of their applications, features or tools that are integrated with our Portal, to track their performance, or to customise their Portal for you.
Why do we use cookies and tracking technologies?
Tracking technologies help us in a variety of ways including operating our websites and Portal, enhancing and customising your experience across our websites and Portal, performing analytics and delivering advertising and marketing that’s relevant to you.
There are also cookies set by third parties across our websites and Portal. Third-party cookies enable third-party features or functionality to be provided on or through our websites and Portal, such as advertising, interactive content and analytics. They also enable us to use advertising networks to manage our advertising on other websites.
How can you turn Cookies off (or remove them)?
All modern web browsers allow you to change your Cookie settings. You can usually find these settings in the ‘Options’ or ‘Preferences’ menu of your browser. In order to understand these settings, the following links to ‘cookies’ help pages may be helpful or you can use the ‘Help’ option in your browser for more details.
Most advertising networks also offer you the option to opt out of targeted advertising. For more info, visit www.aboutads.info/choices/ or www.youronlinechoices.com.
If you are primarily concerned about third-party Cookies generated by advertisers, and you live in Europe, you can also opt out from the collection of your data by our advertising partners who participate in the Digital Advertising Alliance. This can be done by opting out by visiting https://www.youronlinechoices.eu/
In addition, on your mobile device (e.g., iPhone, iPad or Android), you can change your device settings to control whether you see online interest-based ads.
Here are some links that might be of assistance:
- Microsoft Internet Explorer
https://support.microsoft.com/en-nz/help/17442/windows-internet-explorer-delete-manage-cookies
- Mozilla Firefox
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Safari
https://support.apple.com/en-nz/guide/safari/manage-cookies-and-website-data-sfri11471/mac
What are “Do Not Track” Signals?
Some web browsers may transmit “Do Not Track” signals to websites with which the browser communicates, telling the website not to follow its online movements. Due to the differences in how web browsers interpret this feature and send those signals, and lack of standardisation, it is not always clear whether visitors and users intend for these signals to be transmitted or whether they are even aware of them. Therefore, as many other reputable websites and online platform, we currently do not respond to such “Do Not Track” signals.
How do you contact us if you want to find out more information?
You can contact us by post or email to:
Privacy Officer
Suite 535, 1 Queens Road, Melbourne, VIC 3004
Email: Info@unforgettablesrilanka.com.au
